Northtowns Medical Group complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.  Northtowns Medical Group does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

                Northtowns Medical Group:

                • Provides free aids and services to people with disabilities to communicate effectively with us, such as:

                                ○ Qualified sign language interpreters

                ○ Written information in other formats (large print, audio, accessible electronic formats, other formats)

• Provides free language services to people whose primary language is not English, such    as:

                                ○ Qualified interpreters

                                ○ Information written in other languages

                If you need these services, contact Ann Gerlach, CMPE, CMOM at 874-2150.

If you believe that Northtowns Medical Group has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Ann Gerlach, CMPE, CMOM, 1783 Colvin Boulevard, Buffalo, NY 14223, 716.874.2150, Fax 716.874.6765, You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Ann Gerlach, CMPE, CMOM is available to help you.

 You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at, or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at



Northtowns Medical Group cumple con las leyes federales de derechos civiles aplicables y no discrimina por motivos de raza, color, nacionalidad, edad, discapacidad o sexo. 



يلتزمNorthtowns Medical Group  بقوانين الحقوق المدنية الفدرالية المعمول بها ولا يميز على أساس العرق أو اللون أو الأصل الوطني أو السن أو الإعاقة أو الجنس


Northtowns Medical Group respecte les lois fédérales en vigueur relatives aux droits civiques et ne pratique aucune discrimination basée sur la race, la couleur de peau, l'origine nationale, l'âge, le sexe ou un handicap. 


Northtowns Medical Group è conforme a tutte le leggi federali vigenti in materia di diritti civili e non pone in essere discriminazioni sulla base di razza, colore, origine nazionale, età, disabilità o sesso.